FAQ

Whack Piñatas

FAQ

How long will it take to get my order?

Orders are handmade in southern California upon order and take between 3-4 weeks to process. Rush orders may be available if our schedule permits so feel free to contact me if you're interested.


Do you make custom piñatas?

Absolutely! We have been selling piñatas on the web since 2010, in that time we have made everything from a Jackalope to someones husband. We’re confident I can turn anything into a piñata. Additionally, we will gladly change the colors on any of our existing designs to coordinate with your event.


Will you add pull ribbons to my piñata?

Every piñata is a traditional hit piñata, unless otherwise specified. We will gladly add up to 20 coordinating pull ribbons on any 24 inch piñata upon request. Please understand that each individual ribbon is placed by hand so if you require more than 20 ribbons there will be an additional charge of $5.


What is a pull ribbon pinata?

Pull ribbon pinatas are not meant to be hit. With this style, we cut a trap door to the base of the pinata that drops when the attached ribbon is pulled. Pull ribbon pinatas are ideal for younger children or for use in venues that don’t allow hit pinatas.


Will my piñata look just like the picture?

Since each piece is handcrafted some variations may exist, but rest assured that every piece we ship is decorated with the highest attention to detail and will look as close as possible to the picture. You can follow us on Instagram or Facebook to see our daily projects.


Can I pick up the pinata to save on shipping?

Sorry, Whack is not a retail store just a small private workshop. Due to our busy family schedule, we do not accommodate local pick up.


Do you offer discounts?

We often discount in stock merchandise. Make sure to like our facebook page for alerts. Due to the time consuming nature of our process discounts are not available for our made to order products.


Do you ship outside the US?

We will gladly ship outside the US, however international shipping rates are often more than our products. Please contact us for rates.